Why collision centers lose jobs — and the system that fixes it.
Collision customers call every day for status, and every one of those calls costs your estimator productive time. We build an estimate workflow that moves from photo intake to written estimate to supplement, an insurance portal that keeps adjusters and documentation in sync, and parts tracking that flags a back-ordered component before the car blocks a bay.
How Collision Centers get calls
Most inquiries in Collision Centers start on the phone and end wherever someone answers first. Demand clusters early morning and after 5pm, spikes with weather and seasonal cycles, and drops straight to voicemail when the front desk is already on another line. Estimate workflow closes that gap.
Works with
Built for Collision Centers
Estimate workflow
Estimate workflow tuned to the way Collision Centers intake, qualify, and schedule work.
Insurance portal
Insurance portal runs automatically so nobody in the collision centers office has to remember it.
Parts tracking
Parts tracking keeps every collision centers job moving without a second data entry step.
Repair status updates
Repair status updates gives collision centers owners one place to see what's booked, pending, and at risk.
What changes for Collision Centers
The usual pushback
"We already pay for software that does this."
Most Collision Centers already run a good system of record. We don't replace it — every conversation we handle is qualified and pushed into the tools you use, so your existing workflow keeps working with fewer holes in it.
Collision Centers questions
Can this handle after-hours collision centers calls?
Yes. Calls to collision centers outside business hours are answered, qualified, and either booked or escalated based on the urgency rules you set.
Does it work with the software collision centers already use?
It does. We push qualified collision centers jobs and customer records into Shop-Ware, Tekmetric, CDK Global rather than asking you to move off them.
How long does setup take for collision centers?
A first collision centers workflow — usually estimate workflow — is live in a couple of weeks, then we layer in the rest one module at a time.
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Stop Losing Jobs to Missed Calls
See how Cornerstone Speed to Lead can answer, qualify, and book more opportunities for your business without replacing the software your team already uses.